Intercultural communication

Why Intercultural Communication ?

Culture :

• What is Culture ?
• Cultural Barriers
• Self-reflection and change of perspective
• Perception

Basics of Intercultural Communication :

• The levels of communication
• Verbal communication
• Low and high context
• Paraverbal communication
• Body language
• Eye contact

Cultural dimensions  (Hofstede)

• Intercultural communication in business :

Organizational structures

• Hierarchies and leading styles
• Dealing with time

Meetings and Presentations

• Negotiations and Contracts
• Small talk

Cultural rules – exercises, simulation